Help Center

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Shipping destinations:

Please Be Advised!!!! Due to the Pandemic staff has been decreased tremendously so orders are ranging between 15-30 days. We will do our best to get orders sent out as soon as possible. Thank you for your patience we value your business

• We ship both locally and worldwide.

Shipping times:

Please note Due to the Pandemic the schedule below is not accurate until further notice. Please refer to the information above in the Shipping Destinations Section. Thank You We Appreciate Your Business and Patience

• Local orders take 5 business days to be delivered to you and we ship within 3 business days.
• International orders take 7-10 business days to be delivered via selected Carriers M and we ship within same 10 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders over $50.00 will have free shipping. (Enter $50 Free Shipping  in Discount Code Field)
• Orders under $50.00 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

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You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
  
• We also accept offline payments via check & direct bank deposit in Different Countries. 

Note that additional exchange fee may apply if your currency is other than US dollars.

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Your 100% satisfaction is important for us. We offer a 14-day Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 14-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email info@mindsetmatterstees.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 5-10 business days.

Our support team is always happy to guide you at any step!

The products are True To Size. Each product has a Size Chart located on each individual product page to show you the measurements. If you have any issues please feel free to contact info@minsetmatterstees.com.